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• Become a Better Negotiator

  An important, and sometimes overlooked, leadership skill is the ability to navigate difficult conversations and achieve outcomes that are perceived as a win-win – even when both sides have to give something up.  With practice conflict resolution skills can become a valuable addition to your professional toolkit. 
  
  

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• Effective Cold Calls

  Cold calling allows you to go directly to your customers instead of waiting for them to come to you.  Even though it can be your least favorite sales activity, following these tips can make it one of your most effective sales strategies.
  
  

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• Constructive Accountability

  The goal of holding team members accountable is to help them—and the organization—improve, grow, achieve, and succeed.  This five-step approach can help make those accountability conversations more constructive.

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• Avoiding an Audit

  Small business audits are expected to jump by 50 percent, according to the IRS.  These five tips, including hiring an accounting professional, may help safeguard your business from an audit this tax season.

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• Re-Entry

  illions of people are returning to their offices after months of social isolation.  Adjusting to what was once normal can cause a surprising amount of stress. What was new and disorienting in our work lives and personal lives over the past year is the ongoing reality of an astronaut’s day.  As a result, NASA has some advice to help us all adapt to post-pandemic work.

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• DO IT NOW

  Add “Happy Personality” to Your Resume
  Learning to be happy can help you overcome life’s struggles and improve your career opportunities.  By Kelti Lorence
   
  This story appeared in the July-August 2021 issue of Business Central Magazine.  Following are the sources used in the story.
   
  Sources:
  APA: https://www.apa.org/topics/resilience#:~:text=Psychologists%20define%20resilience%20as%20the,or%20workplace%20and%20financial%20stressors.
  Psychology Today:
  https://www.psychologytoday.com/us/blog/happiness-is-state-mind/202005/choosing-happiness
  Forbes:
  https://www.forbes.com/sites/rajeevpeshawaria/2019/08/06/happiness-the-most-important-pre-condition-for-powerful-leadership/?sh=7b0eaec66ca5
  Very Well Mind: https://www.verywellmind.com/negative-bias-4589618

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• ECONOMY CENTRAL

  Charitable Giving and COVID-19
  It turns out that in times of dire need, we actually are more generous.  By Lynn MacDonald and Nazimuddin Shaikh
   
  This story appeared in the July-August 2021 issue of Business Central Magazine.  Following are the sources used in the story.
   
  Sources
  COVID-19 and philanthropy: How donor behaviors are shifting amid pandemic
  https://www.fidelitycharitable.org/insights/how-covid-19-is-shifting-donor-giving.html
   
  Deryugina, T. and B. Marx. (2020). Is the supply of charitable donations fixed? Evidence from deadly tornadoes. NBER working paper 27078. http://www.nber.org/papers/w27078.
   
  Ho, Sally. Americans are giving more than ever to charities. Is it enough? Christian Science Monitor. December 14, 2020. https://www.csmonitor.com/USA/2020/1214/Americans-are-giving-more-than-ever-to-charities.-Is-it-enough
   
  Weil, Dan. The New Face of Charitable Giving During the Pandemic, Wall Street Journal.
  January 22, 2021. https://www.wsj.com/articles/the-new-face-of-charitable-giving-during-the-pandemic-11611334800
  
  

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