Brenda Spain, Ind. Senior Sales Director

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• Turn loyalty into sales

  If you have good customer loyalty but falling sales, odds are you’ve failed to capture the economic potential of the goodwill of your customers. You can make it easier for happy customers to buy more.
  

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• Don't neglect the contact page

  Many website contact pages are a design afterthought, but good contact pages help visitors find information and reach the right department efficiently.
  

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• Planning for e-commerce

  Setting up an e-commerce operation can give small retailers an edge, but the process takes some planning and forethought.  Determining whether or not e-commerce is right for your business is the first step.

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• Virtual appreciation

  Showing appreciation for your loyal customers can go a long way toward cementing a positive relationship with them. If you’re not in a position to spend a lot of money, consider these virtual suggestions for rewarding loyal customers.

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• Minnesota's Knowledge-Based Economy

  Minnesota's Knowledge-Based Economy

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• Tech in 2018

  Apple, Alphabet, Tesla, Amazon.com, and other tech giants are leading advancements in augmented reality, voice-enabled speakers in the home, and semi-autonomous driving technologies -- and each trend is poised to dominate the technology landscape in 2018.

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• Building Businesses

  Commercial construction employment is at an all-time high in Central Minnesota. The tool below allows you to  track employment and wage trends in the nonresidential construction industry in Central Minnesota.
   https://public.tableau.com/shared/PTXWWG2XH?:display_count=yes
  

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