Lunchtime Learning: Use Emotional Intelligence to Sell

You can read a customer using visual cues such as body language.  Learn to interpret what they verbalize and the meaning behind the statement.  Jim Gruenke, Traut Wells Water Treatment Division, shares ways to use intuition or gut feelings to understand a customer.  Emotional intelligence can help you close a sale when working with a variety of customers.  The sponsor for this training is Bernick's Beverages & Vending.  Lunch is included with the session.