LUNCHTIME LEARNING: The Good, The Bad, The Ugly 11/5/08

There are numerous survey tools available to businesses that are inexpensive, easy to administer and provide instant results.  However, there are basic guidelines for effective survey administration that, if not followed, result in poor response rate and invalid conclusions.  John Theis, executive director of Customized Training at St. Cloud Technical College, will ensure your surveys are valid and your report is based on sound statistical analysis.  The sponsor for this lunch is Falcon National Bank.  Registration is required by November 3, and the cost is $15, which includes lunch.