Customer Service Training April 29, 2015
Plan to attend this year's all new Customer Service Training. The full title is, "Your Customers: Building Relationships Not Revenue". The facilitator for this training is Heidi Everett, Watab Communications.
Speakers and Topics:
Christy Gilleland, Gilleland Chevrolet: "Taking Care of Your Own" - internal customer service
Gail Stanger, Netgain: "How to Manage Customer Expectations in Quick Interactions"
Dolora Musech, Batteries Plus: "The Customer Care Process - Creating a Welcoming Environment"
Paula Capes, Falcon National Bank: "Customer Service and Changing Demographics"
Speakers and Topics:
Christy Gilleland, Gilleland Chevrolet: "Taking Care of Your Own" - internal customer service
Gail Stanger, Netgain: "How to Manage Customer Expectations in Quick Interactions"
Dolora Musech, Batteries Plus: "The Customer Care Process - Creating a Welcoming Environment"
Paula Capes, Falcon National Bank: "Customer Service and Changing Demographics"
Customer Service Training April 29, 2...
Date and Time
Wednesday Apr 29, 2015
8:00 AM - 10:30 AM CDT
Starts: 0800am
Ends: 1030am
Location
St. Cloud Area Chamber of Commerce
1411 W St. Germain St, Suite 101
Saint Cloud, MN 56301
Contact Information
Sharon Henry
phone:3206563824
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