Customer Service Training April 25, 2013
Plan to attend this year's all new Customer Service Training. Learn about customer service systems, establishing and maintaining relationships with the community, experience management, first impressions, and following up and following through via phone and email. Anyone who wants to learn more about providing excellent customer service is encouraged to attend.
Panel members include:
Amanda Henry, High Impact Training - "Following Up/Following Through via Phone and Email"
Roger Bonn, Peter's Body Shop - "Making Friends and Influencing People"
Jeanette Stack, St. Cloud Surgical Center - "Creating a Culture of Customer Service"
Tanja Goering, Pro Staff - "Managing a Customer's Experience in Face-to-Face Encounters"
Panel members include:
Amanda Henry, High Impact Training - "Following Up/Following Through via Phone and Email"
Roger Bonn, Peter's Body Shop - "Making Friends and Influencing People"
Jeanette Stack, St. Cloud Surgical Center - "Creating a Culture of Customer Service"
Tanja Goering, Pro Staff - "Managing a Customer's Experience in Face-to-Face Encounters"
Customer Service Training April 25, 2...
Date and Time
Thursday Apr 25, 2013
8:00 AM - 10:30 AM CDT
Starts: 0800am
Ends: 1030am
Location
St. Cloud Area Chamber of Commerce
110 - 6th Avenue South
St. Cloud, MN 56301
Contact Information
Sharon Henry
phone:3206563824
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