CANCELLED! Customer Service Training April 24, 2014
Plan to attend this year's all new Customer Service Training. Learn the importance of creating community connections, understand when to part ways with difficult customers and discover how customer service changes based on demographics. Anyone who wants to learn more about providing excellent customer service is encouraged to attend.
Panel members include: Dennis Host, Coborn's, Inc. - "Bringing Fresh Ideas to the Table" Caryn Stadther, Falcon National Bank - "Customer Service and Changing Demographics" Jeff Ringer, St. Cloud State University - "Managing High Customer Expectations" Dolora Musech, Batteries Plus Blubs - "The Customer Care Process"